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Market Your Business with Event Merchandise
When attending an event as a sponsor, booth participant, and/or speaker, event merchandise is an effective and often economical way to reach and engage prospects and customers.
Whether the event is in person, entirely virtual, or hybrid, event merchandise can play a role in your growth plan. Merchandise can serve multiple purposes for your business, including:
- Token of appreciation for customers reinforcing that you appreciate and care about them.
- Incentives to boost attendance, help to create a memorable event, and
- Powerful marketing tool to promote a particular brand message and/or heighten your company’s recognition.
Here are some strategies to effectively leverage customer event merchandise as marketing collateral to get the best return on your time and money.
Know Your Strategy and Define Your Goals
Understanding how to strategize your merchandise to achieve the best results is vital in creating a successful merchandising operation. Some core strategies can be implemented to create a successful plan for introducing branded merchandise.
Defining your goals is about understanding what you are trying to achieve with your products. Having goals can be particularly important with event merchandise. The specific objectives desired for implementing branded merchandise can and should be aligned with the overall goals of the event. Some common goals can include:
- Increasing brand awareness
- Generating income
- Thanking attendees
- Creating connections
- Promoting a cause
Benefits of Branded Merchandise
- Increased brand recognition: well-placed branded merchandise turns into a visible, ongoing reminder for your business
- Creating a memorable experience assists in differentiating the event in attendees’ minds and keeping it at the forefront of their minds.
- Showcases company culture: For example, a water bottle reflecting environmental responsibility and tech merchandise can underpin a tech company’s core offerings.
Choosing the Right Merchandise
Poorly chosen merchandise that does not fit the event, company, or audience can have the opposite impact as well-chosen merchandise. Selecting the wrong merchandise can significantly limit its potential impact and become a budgetary waste that does not meet your business goals.
Take versus Tossed
A key to ensuring items are taken home and used comes down to the type of products being offered. High-quality, useful products such as water bottles and tech gadgets are more likely to be kept and used than cheap or irrelevant swag that quickly breaks, fails airport security screening, or has limited usability, which will be tossed.
Practicality and Functionality
It is best to select items that attendees can readily use and incorporate into their daily lives. Branded merchandise will be used and seen frequently, increasing the impact of potential brand awareness growth and relevance in the person’s mind.
Relevance to the Event Theme
Tailoring a product to a potential audience is critical to connecting with attendees and resonating with what is important to them. Moreover, aligning items to the purpose of the event and branding can reinforce an idea or message.
Consider Your Audience
Different merchandise will appeal to various audiences, and tailoring it to your target demographic can make a huge impact. For example, attendees at an environmental event will be more likely to appreciate eco-friendly items, whereas attendees at a technology conference may be more receptive to tech gadgets.
Some ideas for products to appeal to different audiences could be:
- Customers: high-end tumblers, Bluetooth speakers, power banks
- Employees: pens, notebooks, branded shirts and caps
- Guests: travel tumblers, snacks, plush toys
- Students: beach towels, waterproof Bluetooth speakers
Consider Scale and Budget
Adjusting merchandise choices to fit the event’s size and scale is essential. If the event’s attendance is projected to be limited, scaling merchandise to accommodate this is vital. In comparison, a significant event requires a larger merchandising budget and large quantities that appeal to a broader audience.
Offer Appealing Items
Choose appropriate items from your branded merchandise that fit the event. It is crucial to encourage customers and others to wear or use it—and promote your business. Make your event merchandise appealing to recipients by seeking input from your customers, partners, and employees. Collect important insights straight from others. Use a survey to ask your recipients what they would like to receive for merchandise and choose the most popular recurring answers.
While there is a vast array of options when it comes to branded event merchandise or gift ideas for events, there are some that often prove to be winners:
- Custom totes
- Branded t-shirts
- Branded treats
- Personal care products
- Customer beverages
- Branded caps
- To-go cups
- Tech gadgets
- Umbrellas
- Key rings
- Enamel pins
- Water bottles
- Stickers
- Socks
- Toys
- Blankets
- Slippers (scuffs)
Consider Creating Urgency and Exclusivity
These two concepts intertwine to encourage members to get their hands on merchandise as soon as possible. For example, create a merchandise line limited to event attendees who sign up or take another action by a specific date.
If you have multiple offerings, like a hat, water bottle, or T-shirt, ask customers what they would like in advance and either send it before the event or set it aside for pick-up at the event to obtain maximum marketing benefits before, during, and after the event. Also, encourage recipients to wear or use the merchandise to gain maximum exposure.
Create a Social Media Challenge
Social media is a tool that can broaden the reach of your merchandise more than recipients simply wearing the items out and about. Your business likely already uses social media to engage potential and existing customers—take it a step further by including the merchandise in a social media marketing campaign. Here are a few ideas you can try:
- Themed challenge. Create a challenge for interested parties to win a prize. For example, you might challenge recipients to wear their new merchandise while out and about. Ask members to tag you in their posts to be considered for a prize, which could be an additional merchandise item.
- Use current trends. Put your own twist on a current social media trend. For instance, ask recipients to participate in the #ThrowbackThursday trend, where they post pictures from past events and a photo of themselves wearing current event merchandise.
- Work with influencers. If there are influencers related to your business’s work or industry, consider sending them merchandise for free and asking them to share a post while wearing it to promote your business and the upcoming event you are participating in.
- Use a hashtag. Create a memorable, snappy hashtag that’s specific to the event. This will make it easier for people to find similar posts and important information about the event and for you to see which recipients are using the merchandise to market your business and the event.
No matter which social media challenge you implement, offering a reward to incentivize participation is a good idea. For example, you could offer a gift card to a local restaurant or store to the person who gets the most likes, comments, or shares.
Leverage Partnerships to Co-Brand Merchandise
Utilizing your partners or event sponsors is another way to market your business’s event participation. Partnerships with well-known, reputable local businesses or companies can encourage your recipients to wear the business’s merchandise out and about.
In the case of an industry conference, you could work with a local group or industry supplier to sponsor your business by providing co-branded merchandise for participants. They would gain brand recognition, and your customers and potential customers would receive high-quality, relevant merchandise featuring your brand identities.
Final Thoughts
Events can be crucial to your company’s growth. Merchandise can play an important role in helping customers and potential customers feel appreciated and connected to your business. It can also serve as a way to raise the business’s profile and create an event that attendees are sure to remember.